Terms and Conditions

When you use ebaby.lk products, services and the website you are bound by the following Terms and Conditions. Please review them carefully

  1. The order is only valid for the product mentioned.
  2. Certain products will have to be collected from our showroom or store.
  3. Islandwide delivery is available at an additional cost for specified products only.
  4. ebaby.lk will not be responsible for lost or stolen vouchers.
  5. ebaby.lk management reserves the right to decide about the replacement of products for which there is no warranty.
  6. Unless specifically stated otherwise, orders cannot be combined with any other gift certificates, vouchers or promotions.
  7. Orders cannot be exchanged.

Liability for Content

  1. In the event of an error or mistake whether technical or human, ebaby.lk reserves the right to cancel any order placed by the customer at any time at its sole discretion and refund the payment back to the customer.
  2. ebaby.lk assumes no responsibility for and does not endorse unless expressly stated, Content created or published by third parties that is included in the Website and the Services or which may be linked to and from the Website.

Cancellation, Return and Refund Policy

  1. Once confirmation of a transaction is sent via email by ebaby.lk to the user orders cannot be canceled or goods returned.
  2. Any issue related to any product or service should be brought to the notice of ebaby.lk within 2 days of the purchase.
  3. ebaby.lk management reserves the exclusive right to decide on refunding or replacing a product.
  4. Paid ‘store pickup’ orders which are not collected within 05 days will be canceled automatically and canceled items are subject to a cancellation/restocking fee equal to 20% of the sale value
  5. For items with expiry dates that are not collected within said 05 days period, ebaby.lk is entitled to dispose of such items in its sole discretion and no refunds will be made.
  6. ‘Pay on pickup’ orders will be canceled automatically if the payment is not done within two (02) working days

Refunds

  1. All refunds are processed within 7 working days by ebaby.lk. Further processing back to your credit card/ bank account may require additional time depending on the bank/ institution for which ebaby.lk cannot be held liable.
  2. You may have extra consumer rights under the local law that this contract cannot change.

Accurate Information

  1. The user is responsible for providing accurate information at the time of registration. Users are responsible for ensuring that details are updated and current. In the event that a user does not provide correct and accurate information, the deal will not be processed.
  2. ebaby.lk reserves the right to terminate a user membership at any time if the breach of these terms and conditions take place.
  3. ebaby.lk collects user’s personal information for future marketing and promotional purposes only and will not share this information.

Registration

  1. Upon registration, the user is solely responsible for the User ID on the ebaby.lk site and all actions made on our site while logged in (at all times) as a member.
  2. ebaby.lk recognizes whether a user is accessing the site and using the services and whether the user is allowed to use an account through the specified User ID issued. The user is completely responsible for the account being accessed and the use of our services.

Specific Use

Users will not present any content that has copyrights or third-party proprietary rights that includes exposure to the public, invading privacy or giving out trade secrets and similar unauthorized actions unless otherwise, you own the rights to publish or submit such content as the lawful owner and have the right to provide it to ebabycontacttC

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form